How do you ship and how much does it cost?
Do I need to have a Paypal account to checkout using your Paypal shopping cart?
How do you ship and how much does it cost?
When can I expect my order?We ship USPS Priority Mail. Shipping is $5 Priority Service for the first item and $3.50 for each additional item. We offer free priority shipping on orders over $125 - no coupon code needed! *For international orders, please contact us and provide your location for a custom shipping quote.
Processing time is usually 1-2 days. Time in transit, according to the USPS, is 2-3 days within the continental
United States. International order time may vary.
Yes, we do. RACEMOM Clothing has a no-hassle return policy - no Return Authorization numbers, no restocking fees, and no exceptions for seasonal items. Items noted as "On
Sale" are clearance items and are final sale. If for any reason you are not totally satisfied with your purchase, return it in the original packaging within 7 days of receipt, for an exchange, store credit, or refund, minus shipping costs. Returned items must be received by us within 14 days of the day you received it in order to be eligible for a refund. Any items received by us after 14 days of the day you originally received them will be eligible for store credit only. Items "On
Sale" with the sale price listed IN RED are clearance items and are final sale. Include a copy of your receipt, along with a request for store credit, or refund. We do not require that you obtain a return authorization number, but we do require that a copy of your receipt be included. We cannot accept for return any items that do not include a copy of your receipt. If you want to contact us regarding a return please email us with "RETURN" along with your order number in the title field. Items are not eligible for return after 30days. After 30 days all sales are non-refundable. Also used make up is not returnable and non-refundable. ITEMS RECEIVED DAMAGED OR NOT AS DESCRIBED: If by chance you receive your item and it arrives damaged or not as described, please contact us via email as soon as possible and we will gladly arrange to have the correct/non-damaged item sent to you. Items received damaged or not as described are elegible for replacement only.
You may order online, or by mail. We are currently not taking phone orders.
When you place your order, you must provide us with valid contact information. We will not fill orders which contain invalid e-mail addresses or phone numbers. You must provide us with a correct billing address, which matches the billing address for your credit card. If this address does not match, your order will be immediately voided, so please be sure to enter the correct billing information.
Do I need to have a Paypal account to checkout using your Paypal shopping cart?
No, you do not need to have a Paypal account. We use Paypal because it is a trusted, secure method of online checkout and purchasing. When you click on the Checkout button from the RACEMOM shopping cart, you will be given a link to your custom Paypal invoice. Look for the "Don't have a Paypal account?" link toward the lower left of the computer screen. From there, you can click through and enter your address and payment details without creating a Paypal account. If you need assistance, please feel free to contact us.
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